Last night I encountered some problem with my DSL. I was searching for african black soap when errors about not connecting to sites was displayed in my browser. I tried a necessary troubleshooting but I cannot restore the connection. So I called their helpline. I was on the phone for one hour calling 171 and 172 alternately but no one is answering. I always wait for 10 to 20 minutes before hanging up but no agents attend to my calls. Through the voice recording I discovered that I can send a message to them to 77171. I received an automated reply that says they will call me within thirty minutes unfortunately I did not received any call. So I decided to do some spamming fortunately I received a call. Yes, I send around ten messages until someone called me. And this morning someone called me again from PLDT. I just told her the matter was already resolved. I hope they would improved their call center services.
mil3tt3 | Filed under: internet finds | Tags: internet finds | No Comments »